Terms and Conditions ceri88 – Complete Platform Usage Guide

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and the ceri88 platform ("Company", "we"). By accessing, registering for, or using any part of the ceri88 platform at ceri88.win, you confirm that you have read, understood, and fully agree to comply with all terms stated herein.

This Agreement takes effect from the date you first register an account or access the platform, and remains in force for as long as your account is active. ceri88 reserves the right to amend, update, or replace these terms at any time. You will be notified via email or in-platform notification of any significant changes.

Registration at ceri88 is open only to individuals who are 18 years of age or older at the time of registration. We take our responsibility to prevent underage access seriously. Age verification through KYC (Know Your Customer) is carried out for all new accounts and may be requested again at any time.

Each user is permitted to hold only one active account at ceri88. Owning multiple accounts — whether in your own name, a family member's under the same roof, the same IP address, or the same device — is strictly prohibited and may result in all associated accounts being suspended or terminated without warning.

You are fully responsible for ensuring that all information provided during registration is accurate, current, and complete. This includes your full name, date of birth, address, phone number, and bank or e-wallet details. Any false or misleading information may result in immediate account termination and forfeiture of any existing balance.

• The name on your ceri88 account must match the name on a valid government-issued identification document.
• The bank account or e-wallet registered must be in the same name as the ceri88 account holder.
• Any changes to your personal information must be notified to the ceri88 support team within 7 days.

You are responsible for maintaining the confidentiality of your account password. ceri88 is not liable for any losses arising from unauthorised access to your account due to negligence in safeguarding your password. Please notify our support team immediately if you suspect your account has been accessed by an unauthorised party.

Ceri88 accepts a variety of popular payment methods in Malaysia, including FPX, DuitNow QR, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR) and protected by industry-standard encryption.

Minimum and maximum deposit limits vary by selected payment method. These limits are subject to change and will be clearly displayed during the deposit process. VIP members enjoy higher deposit limits based on their respective membership tier.

All withdrawal requests will only be processed to a verified bank account or e-wallet registered in the same member's name. Processing time is between 1 and 24 hours depending on the payment method and your VIP level. ceri88 reserves the right to request additional verification documents before approving withdrawals that exceed certain limits.

• Minimum withdrawal: RM 30 (subject to updates)
• Withdrawals to third-party accounts are not permitted under any circumstances.
• Withdrawal transaction fees are covered by ceri88 for all local e-wallet methods.
• Ceri88 reserves the right to place withdrawals on hold until the KYC process is completed if it has not yet been done.

All bonuses offered by ceri88 — including welcome bonuses, deposit bonuses, cashback, and special promotions — are subject to wagering requirements specified for each promotion. You must fulfil those wagering requirements before any wins derived from the bonus can be withdrawn.

• Bonuses may only be claimed by members who meet the eligibility criteria stated in the relevant promotion's terms.
• Each promotion may only be claimed once per member, per household, or per device/IP address unless otherwise stated.
• Ceri88 reserves the right to void any bonus obtained through means deemed fraudulent, abusive, or exploitative of the system.
• Unused bonuses within the specified validity period will expire automatically.

Ceri88 VIP program members enjoy exclusive rewards including higher cashback, enhanced withdrawal limits, priority customer service, and invitations to special events. VIP program eligibility is determined based on your cumulative wagering amount and is subject to change following periodic reviews conducted by ceri88.

All games available on the ceri88 platform use a Random Number Generator (RNG) that has undergone independent auditing to ensure fairness and true randomness. The outcome of every game is final and cannot be appealed except in cases of verifiable technical error.

• Use of automated software, bots, scripts, or third-party tools to play or exploit the game system.
• Any form of collusion between players to cheat the system or other players.
• Exploiting technical errors or bugs in games for unfair advantage.
• Attempting to breach, hack, or disrupt the platform's operations.

In the event of a technical error, server disruption, or system failure that affects game outcomes, ceri88 reserves the right to void the affected game rounds and refund the original bets to players. Wins obtained as a result of an evident technical error will not be processed, and affected balances will be corrected.

Ceri88 is committed to protecting the privacy and security of all members' personal data. The collection, processing, and storage of your personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and ceri88's privacy policy, which can be read at Privacy Policy page us.

• Your data is used solely for account operations, identity verification, and service improvement purposes.
• Ceri88 does not sell, rent, or transfer your personal data to any third party for marketing purposes.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

You may close your ceri88 account at any time by contacting our support team. Before the account closure is processed, all valid account balances will be returned to you once the relevant conditions are met. Any bonus that has not fulfilled the wagering requirements will be forfeited.

Ceri88 reserves the right to suspend or terminate any member's account without prior notice if:

• The member is found to have violated any terms stated in this document.
• Suspicious activity, fraud, or money laundering has been detected on the account.
• The member provided false information during registration or the KYC process.
• Account used by an individual other than the registered owner.
• There is a legal compliance requirement or regulatory directive that necessitates such action.

Ceri88 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to: financial losses from gameplay, service disruptions, technical errors beyond our control, or unauthorized access resulting from the user's own negligence.

Ceri88's maximum liability to any member under any circumstances shall not exceed the total amount actually deposited by that member in the 30 days prior to the claim arising. This platform is provided "as is" without any express or implied warranty of uninterrupted availability or absence of errors.

Ceri88 is committed to promoting responsible gaming. Our platform provides a range of self-control tools you can use at any time through your account settings, including deposit limits, session time limits, and the option to take a temporary break (self-exclusion).

• Deposit Limit: Set the maximum amount you can deposit daily, weekly, or monthly.
• Play Time Limit: Set a session time limit so you always stay in control of your play.
• Take a Break: Suspend your account for a period of 24 hours to 6 months.
• Self-Exclusion: Option to permanently close your account if you feel it is necessary to do so.

For more information on responsible gaming and support resources, please visit Responsible Gaming page us.

Should any dispute arise relating to the ceri88 platform or services, we encourage you to contact our support team first so the matter can be resolved amicably and efficiently. Our team will endeavour to resolve all complaints within 5 business days.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operations of the ceri88 platform. Any claim or dispute that cannot be resolved internally will be referred to a mutually agreed arbitration body. By using this platform, you agree to resolve disputes through arbitration rather than through ordinary court litigation.